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Singpass helpdesk counter is a physical service point where you can get help with Singpass issues or applications.

These counters are useful if you have trouble setting up Singpass online, lost access to your account, need to verify your identity, or want to reset your password.

Locations include ServiceSG branches, the main ICA office at Kallang, and various community centres across Singapore.

You can get help on-site for activating your account, changing credentials, setting up copyright, or resolving any technical problems.

Bring your NRIC, FIN card, or copyright for identification when visiting a Singpass counter. This makes verification and updating of records smoother.

Most counters operate during normal working hours; check online or call ahead as opening times may differ by location.

If you prefer face-to-face assistance or run into problems online, heading to a Singpass counter is the fastest check here way to get help.